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Current as of August 2024

Privacy Policy

Responsible Authority

For the purpose of the Data Protection, the Data Protection Act 2018, and the General Data Protection Regulation, (the “Regulation”). The responsible authority for the collection, processing and use of personal data is:Wewire Technologies Inc (Wewire Africa, “us”, “our” “we”) a global company and our registered office is at 464, 1007 N Orange St. 4th Floor , Wilmington, DE, New Castle, US, 19801. If you have any questions about how we protect or use your data, please email us at info@wewireafrica.com You have the right to lodge a complaint with our Supervisory Authority.

Data we collect about you

Information you give us

You may give us information about you when you sign up to use our service, e.g. when you provide us with personal details like your name and email address. This also includes information you provide through your continued use of our Services, your participation in discussion boards or other social media functions on our Website or App, through entering a competition, promotion or survey, and by reporting problems with our Services. The information you give us may include your name, address, email address, phone number, financial information (including credit card, debit card, or bank account information), payment reason, geographical location, social security number, personal description and photograph.


Information we collect from you

With each visit to our Website or use of our services, we may automatically collect the following information: Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from Our sites (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call Our customer service number.


Information we receive from other sources

We may receive information about you if you use any of the other websites we operate or other services we provide. We also work closely with third parties (which include payment partners, analytics providers, search information providers, credit reference agencies) and may receive information about you from them. Where we receive information. We will ensure this will be in full compliance with the Regulation.

Ways we use your information We use your information:

We may receive information about you if you use any of the other websites we operate or other services we provide.We also work closely with third parties (which include payment partners, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.Where we receive information We will ensure this will be in full compliance with the Regulation.

  • To carry out our obligations relating to your contract with us and to provide you with the information, products and services. To comply with any applicable legal and/or regulatory requirements.
  • To notify you about changes to our Services.
  • As part of our efforts to keep our Services safe and secure.
  • To administer our Services and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.To improve our Services and to ensure that they are presented in the most effective manner.
  • To allow other Wise customers to request or send money to you through our services when providing matching information for your phone number or email.
  • To measure or understand the effectiveness of advertising we serve and to deliver relevant advertising to you.To allow you to participate in interactive features of our Services, when you choose to do so.
  • To provide you with information about other similar goods and services we offer.
  • To combine information we receive from other sources with the information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive)

External Sites

Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.

Security and Storage of Your Personal Information

We have suitable security measures in place to prevent your Personal and/or Business Information from being accidentally lost or used or accessed in an unauthorised way by a third party. When your bank account information is transmitted via our Services, it will be protected by encryption technology. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Information on our instructions. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.Unfortunately, no method of electronic transmission or storage via the Internet is 100% secure. Therefore, we cannot guarantee absolute security of your Personal and/or Business Information. You also play a role in protecting your Personal and/or Business Information. Please safeguard your password for your Wewire account and do not share them with others. If we receive instructions using your Wewire account login information, we will consider that you have authorized the instructions. You agree to notify us immediately of any unauthorized use of your Wewire account or any other breach of security. We reserve the right, in our sole discretion, to refuse to provide our Services, terminate Wewire accounts, and to remove or edit content.Subject to applicable law, which might, from time to time, oblige us to store your Personal and/or Business Information for a certain period of time, we will retain your Personal and/or Business Information for as long as necessary to fulfill the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

Subject to applicable laws, you may contact us to exercise your right to access information we hold about you. When exercising your right, we will always inform you of any lawful reason that may require us to continue processing your data such as if required for the prevention or detection of crime.You have the right to request from us information about whether we process your personal and/or business information, and ask questions about how we collect, store and process that information.You have the right to access free information about the personal information we hold about you, whether this is transferred to a third country or international organization and the associated safeguards.You have the right to receive any personal data We hold about you in a commonly used and machine-readable format.Where information we hold is not accurate or is incomplete, you have the right to request We correct such information and We will do so without undue delay.You have the right to request that we delete any data we process about you, where the processing is no longer necessary.Where you have previously provided consent for our processing of your data, you have the right to remove that consent and for us to stop processing your data specific to that consent. You also have the right to object to our processing of your data.

Cookies

Our Services use cookies to distinguish you from other users. This helps us to provide you with a good experience and also allows us to improve our Services. For detailed information on the cookies we use and the purposes for which we use them see the Cookie Policy Page.

Changes to Our Privacy Policy

Any changes we may make to our privacy policy at a later date will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact

If you have any questions or comments relating to this privacy policy are welcomed and should be addressed to info@wewireafrica.com